FAQs
- I’m unable to log in with multifactor authentication, what do I do?
- How can I disable Multifactor Authentication on my account?
- How can I keep my WeaveGrid account secure?
- What are Charge Preferences and how do they work?
- I’m having trouble with the WeaveGrid app, what do I do?
- Does WeaveGrid have an app?
- Multiple Phone Numbers on a WeaveGrid Account
- How do I make sure my vehicle is connected?
- What is WeaveGrid?
- How does WeaveGrid know when I am charging my EV?
- Do I need to have specific charging equipment to participate?
- How does WeaveGrid collect, use, and protect driver data?
- How will my phone number be used?
- How do I remove my vehicle from WeaveGrid?
- Can I stay in the program if I move?
- Is there a fee to join WeaveGrid?
- How does WeaveGrid communicate with my Tesla and what information from my Tesla does WeaveGrid need access to?